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🔍 Featured snippets went missing but have now returned

Good morning, Search Marketer, what is going on with the featured snippets in Google Search?

As you know, Google has been pushing displaying featured snippets in its search results for years and years. When it first launched, publishers were scared that it would result in less visibility and clicks to their web site. But now, if you have a featured snippet, losing it can be devastating to your traffic.

Around February 19, Google started to show significantly fewer featured snippets in its search results. Then, last Friday, March 12, featured snippets returned to normal levels. Here are charts from Moz, RankRanger and Semrush showing the featured snippet saturation levels in the Google Search results by day:

Google offered no clarification on what occurred here but I guess we can assume there was a bug that occurred on February 19th and then it was resolved on March 12th? Did you notice? How did this impact your traffic? Please let me know on Twitter @rustybrick – I am curious if you saw any impact to your Google traffic as a result of this. 

Barry Schwartz,
Featured snippet editor

 
 
 
Local
 

New feature lets you manage your reviews in Google My Business

Now you can easily manage your reviews in a new location within Google My Business. This new feature not only lets you report issues with reviews and issue takedown requests for some reviews, it also lets you check the status of previous takedown requests. Just a heads up, if you manage a lot of businesses and reviews, this tool might not work for you.

You can see a full step by step review of this tool here.

 

Give your customers the experience they deserve

Although customer experience (CX) has been championed as the new silver bullet, many companies still struggle to understand what customers want and how to deliver valuable experiences, at scale. To earn their trust, brands need to have ongoing conversations with their customers, instead of talking at them. Get it wrong, and you'll continue to push customers further away. But get it right and you'll earn the right to have another conversation, and expand your relationship. The question is, how can you do this successfully, for every customer, in real-time?

Read More »

 

Webinar: Set Yourself Up For PPC Success This Spring and Beyond

The increase of post-pandemic consumer confidence will likely bring with it a surge in demand. Until then, marketers continue to face familiar challenges from 2020. Join Adthena's Taryn Gamboa as she shares insights into customer behavior and mindset and identifies challenges and opportunities as we head into spring. We'll also explore search data from five key verticals, key competitive trends by industry, and how to apply these findings to your PPC strategy.

Learn more »

 
Video
 

Video SEO best practices from Google

Google published some new help content and video around best practices for video SEO. First, there is a new video, what Google calls a "lighting talk", on the topic of video SEO best practices by Danielle Marshak, Product Manager at Google. Second, there is an updated help document section on video SEO best practices.

The video goes over how Google indexes videos, the signals it picks up from videos to understand them, where they appear in Google and a list of SEO best practices for videos.  

Google also updated its help documentation for the video best practices section. The new documentation goes over how to help Google find your videos, ensure they can be indexed, allow Google to fetch your video content files, enable specific video features and remove, restrict, or update your videos as needed.

Read more here.

 

Create content that drives search marketing success

Join us online, April 13, for SMX Create — a brand-new learning experience devoted to content marketing, ad copywriting, landing page optimization, and more. Grab your pass now for just $99!

See the agenda »

 
SEO Shorts
 

Words in URLs, browser extensions and local home-based businesses

Words in your URLs. We all know that using keywords in your URLs can help a bit with rankings in Google search. But did you know that once Google indexes the content of that page, those words in that URL are worth a lot less in terms of rankings? John Mueller said that recently in a video hangout.

Browser extensions messing with your core web vitals. Are you concerned that browser plugins or extensions are going to hurt your core web vital metrics? Since browser extensions can change how a page loads, both in terms of speed and layout, Google may ding your super optimized page because of an extension that messed up your page. Addy Osmani from Google said on Twitter it is possible that extensions can impact your scores here. The truth is, that is probably not going to happen because, as John Mueller of Google said on Reddit, very few people install extensions on their mobile browsers.

Privacy concern for home businesses. To protect the privacy of home businesses, Google has an option to label your business as a service area business (SAB) in Google My Business.  Well, it seems like now, you can find the business on street view to locate the address of businesses that are labeled as service area businesses. We are hoping Google closes this loophole soon.

 
 
 
What We're Reading
 

We've curated our picks from across the web so you can retire your feed reader.

7 Google SEO Tools Every Website Publisher Should Use – BruceClay

A/B Testing: Take the Guesswork out of SEO – Ryte

Domain Splitting for Google Success: The story of About.com – Search Metrics

Google's tracking changes could be painful for marketers – Digiday

The Good, The Bad & The Ugly of Competitor Brand Bidding – Hallam