Good morning Search Marketer, not to add another thing to your worry list but,
It appears hijacking of Google My Business listings is on the rise. Unethical local marketers are effectively phishing, using the "claim this business" link in the local Knowledge Panel/Profile, Greg Sterling explains.
Google is aware and advised, "If a merchant ever receives a request to manage or to transfer ownership from an unknown person, they should decline the request. The rights to own or manage a Business Profile can only be granted if the verified merchant accepts the request or the requester proves their affiliation with the business."
Still, as Greg reports, there are all kinds of odd examples of hijackings happening, including unintentionally. Businesses, especially SMBs, should be vigilant about protecting their GMB listings. Learn more about how to claim and optimize your local Knowledge Panel.
Ginny Marvin,
Editor-In-Chief