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What motivates customers to refer a friend?



Digital Marketing Depot

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Guide to the Psychology of Referral

The attraction of refer-a-friend-programs is not only financial; they tap into a much deeper human need for social recognition and belonging.

This guide from Mention Me considers how psychology affects referral marketing.

It looks at:

  • What motivates customers to refer a friend?
  • The perfect mix of persuasive ingredients that encourages referral
  • Nudge theory
  • Constructing a testing matrix considering psychological enablers and barriers

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