Enterprise Call Analytics Platforms: A Marketer's Guide from MarTech Today is your source for the latest call analytics information as seen by industry leaders, vendors and their customers.
Included in this 48-page report are profiles of 13 leading call analytics vendors, pricing charts, capabilities comparisons and recommended steps for evaluating and purchasing.
Topics covered include:
- Trends driving the adoption of call analytics platforms
- Does your company need a call analytics platform?
- Capabilities
- Cost of implementation