Good morning, Search Marketer, let's put our reporting hats on.
Matt Van Wagner, an all-star on the SMX programming team, recently gave me this great insight on analytics:
People tend to report what the platform gives them. Good reporting starts not with, "What can I report?" but what will support decision making across the organization.
A CEO, CMO, CFO, etc. doesn't need to or want the operational details and infinite minutiae of ads, keywords, bids, impression share, CTR and so on. They want to know whether we are moving in the right direction (improving), standing still or falling behind — are we profitable?
Brand managers want to know if the brand is getting stronger, standing still, or falling behind.
CFOs want to know if we're on budget, over or under? Are we making money or losing money? Are we spending enough, or too little? Can we spend more, or should we spend less?
So, instead of putting together charts that puke random data, the idea is to determine what each stakeholder needs to know. CTR, CPC, impression share, Quality Score, and so on are important to you, but worthless to them.
We hope that helps you with your end-of-the-year reports, and we also hope to see you at SMX Report on February 23.
George Nguyen,
Editor